Shipping policy
Our customer promise:
- Real customer support
Delivery
Orders are usually shipped within 2 working days. Once the package is shipped, you will usually automatically receive a tracking number at the email or phone number provided at checkout.
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Germany:
Free Shipping (Standard)takes 2-7 business days
Premium Shipping (1.99€) takes 1-4 business days
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Europe: Free shipping (standard) takes 5-9 business days
Premium Shipping (1.99€) takes 3-7 business days
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International: Free shipping (standard) takes 9-12 business days
Premium Shipping (1.99€) takes 7-9 business days
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Where can I find my tracking number?
When your items ship, you should receive an automatic notification from the system via email providing you with a tracking number.
If you don't have one received or the tracking number doesn't work, don't worry. Contact us with your order number and we will solve the problem!
Unexpected delays
In some cases delivery may take longer than the standard shipping times above. External factors may cause shipping delays, such as international customs processing and holidays, which are beyond our control. If your order has not arrived after 20 days, please contact us immediately at info@arremi.com.
If you need more detailed information, please email us at info@arremi.com and we will help you!